Using @ for commenting on an issue


When I comment on an issue, I have been using "@XXX" in the comment field to quickly add members and notify them. I have Admin access and have been using this feature, but I found that members who have only User access cannot use this feature. They simply don't get any names of list when they type "@XXX" in the comment. Why? Am I missing any settings or permssions?

I have allocated all members I need for the project in People section. Also, I checked the global permission to make sure that memebers who have User acess can comment on any issues.

Please help!

Thank you,


1 answer

I did find an answer reading a JIRA 5.0 RC2 Release note! Forgot to change Brose Users global permission access.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,117 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you