Using a drive letter in cluster.properties

[IT Service Desk]

Hi,

Is it possible to use a drive letter to refer to the shared home location in de cluster.properties file?

Now we use this line:

jira.shared.home = //hostname.of.netwerkdrive/folder1/Jira/Shared

The path is already mapped as drive letter J to the Windows server.

Is there a possibility to use that drive letter in de cluster.properties file?

Like: jira.shared.home = J:\

I tried that, but Jira doesn't start on this node anymore then.

Anyone has ideas? Thanks!

[Charlie Misonne]

I'm not 100% sure but I think you need to use forward slashes. Give it a try.

[IT Service Desk]

I put the forward slash and he did translate it correct. However this is what happens:

2022-12-06 14:23:30,381+0100 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] Ensure JIRA has permission to create and write to the jira.home directory J:\.
Review our documentation for more information on setting your JIRA home.
2022-12-06 14:23:30,390+0100 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running Jira startup checks.
2022-12-06 14:23:30,390+0100 JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. Jira will be locked.
2022-12-06 14:23:30,486+0100 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.

If I use //hostname.of.netwerkdrive... which points to the same point, Jira starts up with no error.

What am I missing here?

[Charlie Misonne]

It's weird because it in the log entry it is still a backslash:

2022-12-06 14:23:30,381+0100 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] Ensure JIRA has permission to create and write to the jira.home directory J:\.

I can't really find anything about this in Atlassian documentation. Perhaps you can contact Atlassian support for this https://support.atlassian.com/contact/#/

[IT Service Desk]

In the custer.properties file I've put a slash forward ;-)

I've made a support ticket! Thanks for the quick reponses.

[Zoran Atanasov]

Hi @IT Service Desk

I have the same problem with mapping the shared folder to a mounted drive from NFS.

Did You get any answers from the support team?

Best Regards,

Zoran

[Tony Escamilla]

Did you ever receive confirmation of what it should look like.  We are experiencing the same issue.  

[Aeris Iu]

Hi guys,

Having the same issue here, any updates from Support?

Need guidance, thanks!