Using JIRA Agile with own workflow

I've tried changing the default workflow for an agile project to our custom workflow, but I get a blank page and an errormessage when I try to use the board in the project. Am I doing something wrong or is it not possible to use a custom workflow with a JIRA scrum agile project?

2 answers

1 accepted

For anyone in the future running into the same problem: I was kind of stupid on this one. The workflow I tried to use was exported from another JIRA-instance, and I wasn't aware that workflow step != status. A whole bunch of statuses didn't exist in the new JIRA-instance which led to the error. After adding the statuses and associating the steps with the corresponding status it worked out.

Glad you managed to sort it out. Importing a workflow with bespoke statuses would certainly cause challenges with knowing where to map them.

Hi Vinzenz Mennicke 

It is certainly possible to use a custom workflow with an agile board but you need to do a couple of extra steps as well as creating a default board. 

On your board you need to go to Configure and map your new statuses to the existing or new columns.

You may also wish to change the filter for your board to only include issuetypes that make use of your new workflow.

Hope this helps.

Phill

I just tried that, but unfortunately I can't configure the board. When I try, I see an empty page and a failed AJAX-Request with the following Error: Got an error response with text that we don't know how to parse: {"status-code":500,"stack-trace":"java.lang.NullPointerException\n\tat com.atlassian.greenhopper.web.rapid.view.ColumnEditRequest$StatusDetails.from(ColumnEditRequest.java:148)\n\tat com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.asStatusEntry(ColumnEditHelper.java:331)\n\tat com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnStatusesModel(ColumnEditHelper.java:314)\n\tat com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnEditModel(ColumnEditHelper.java:186)\n\tat com.atlassian.greenhopper.web.rapid.view.RapidViewEditHelper.getEditModel(RapidViewEditHelper.java:156)\n\tat com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$8.call(RapidViewEditResource.java:216)\n\tat com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$8.call(RapidViewEditResource.java:209)\n\tat com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:42)\n\tat com.atlassian.greenhopper.web.AbstractResource.createResponse(AbstractResource.java:114)\n\tat com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:94)\n\tat com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource.getEditModel(RapidViewEditResource.java:208)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:497)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)\n\tat com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:230)\n\tat com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)\n\tat com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)\n\tat com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)\n\tat com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:26)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:92)\n\tat com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:78)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:47)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:79)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.jira.web.filters.CommittedResponseHtmlErrorRecoveryFilter.doFilter(CommittedResponseHtmlErrorRecoveryFilter.java:55)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.jira.web.filters.MauEventFilter.doFilter(MauEventFilter.java:32)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)\n\tat com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:66)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:59)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)\n\tat org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)\n\tat org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)\n\tat org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:41)\n\tat com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:39)\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:65)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:36)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)\n\tat com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:57)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:121)\n\tat com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92)\n\tat com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:52)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)\n\tat org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:610)\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:516)\n\tat org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1086)\n\tat org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:659)\n\tat org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:223)\n\tat org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1558)\n\tat org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1515)\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\n\tat java.lang.Thread.run(Thread.java:745)\n"}

Oh dear that is not very helpful at all. But help may be closer than you think. https://jira.atlassian.com/browse/GHS-11487 details exactly this error when a status was renamed eg To Do -> TO DO and the resulting conflict as some systems do not recognise the difference in case. Did you change the names of any statuses when you created your new workflow? If so it is worth changing them back to the original case. If not I would raise a support ticket with Atlassian support to get their assistance.

I didn't change any names. I created a workflow with different statuses, created a test project and associated the project with the workflow. After that I can't configure the boards. Am I supposed to map the columns to the statuses before I associate the project with the workflow?

Have you by any chance created a new status with the same name as an existing status but with different case? Eg "To Do" and "TO DO" or "In Progress" and "IN PROGRESS" or "Closed" and "CLOSED"? These would be what I would check for first.

No, the only ones that I have that have English names are "In Progress", "Open" and "Closed". The other statuses have German names so I doubt that there would be problems with existing ones having the same name.

Hmmmm, this is getting tricker. And with the German names there are none that could be the same? I am also thinking here that accents on words may be ignored as well as the case. I would open the support.atlassian.com ticket now whilst we continue to troubleshoot so that if we fail to resolve then you are already in the queue.

I'm sure that for the German ones no statuses already exist. I'll go ahead and open a ticket.

I would review the full list of statuses at https://<yourhost>/secure/admin/ViewStatuses.jspa - I am also wondering if there could be issues with accents? Or did you use the translate statuses option? I am sure Atlassian support will be able to quickly assist you in resolving this as they have probably come across the specific cause in the past.

I reviewed the statuses, there are no two with the same name and different case. Also, German typically doesn't use accents, so that's not a problem ;-) I'll wait and see if Atlassian support can help me. Thanks for the help!

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