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Using HelpDesk "Organizations" filed in other project

Hi all,


I'm trying to add the HelpDesk "Organizations" field to other project.

I'm able to add it to the "Edit" issue screen, but it show no values.


When it is used on HelpDesk project edit screen, there are values.






1 answer

0 votes
Jack Community Leader Sep 15, 2019

Organizations only apply to JSD projects. If you are trying to leverage them on JSW projects that is not supported.

Thanks for the answer.


So you are saying there is no way to use "Organizations" field which is defined by JSD in other project even as read only.

Can I get the list of organizations from this field using API and update other custom field which I will use in other JSW projects?

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