The subject says it all!
We are a user of Atlassian on Demand.
The guy who set up Jira/Confluence/Bamboo etc. has left. I am certain he gave the System Administrator role to someone else but I can't determine who has it :-)
I am an Admin. When I go in to look at the sysadmin user I see an atlassian email address?
I want System Administrator access so we can log some support issues with Atlassian ...Can anyone steer me in the right direction (we only have 4 users and none of them after logging in see the ability to log a support request which ony a System Administrator can do).
Below is what I see when logged in to our AOD account.
The system administrator user is restricted on OnDemand as per Restricted functions in OnDemand but shouldn't be necessary to configure the products or log support requests.
Everyone can request Atlassian OnDemand support from http://support.atlassian.com
Major changes like requesting restores, will require an issue created by a Technical Contact of the instance. Those users are managed from http://my.atlassian.com.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG