The subject says it all!
We are a user of Atlassian on Demand.
The guy who set up Jira/Confluence/Bamboo etc. has left. I am certain he gave the System Administrator role to someone else but I can't determine who has it :-)
I am an Admin. When I go in to look at the sysadmin user I see an atlassian email address?
I want System Administrator access so we can log some support issues with Atlassian ...Can anyone steer me in the right direction (we only have 4 users and none of them after logging in see the ability to log a support request which ony a System Administrator can do).
Below is what I see when logged in to our AOD account.
The system administrator user is restricted on OnDemand as per Restricted functions in OnDemand but shouldn't be necessary to configure the products or log support requests.
Everyone can request Atlassian OnDemand support from http://support.atlassian.com
Major changes like requesting restores, will require an issue created by a Technical Contact of the instance. Those users are managed from http://my.atlassian.com.
I guess what is unclear to me is the previous chap who managed AOD for us told me he logged tickets from within AOD itself ..maybe i am mistaken.
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
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