Users unable to login

Lilly Han May 4, 2014

My users are unable to log in after I did some tweaking with "groups". When they log in, all they get is the "System Dashboard" page with "Log in" in the upper right hand corner.

https://ssnsweng.atlassian.net/

Can you please check and see if my "users" and "developers" groups are set up and behaving the way its supposed to.

Thanks,

Lilly

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
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May 4, 2014

We're not support and we can't get into your instance.

I suspect you've broken your groups though. First, go into admin -> global permissions and look at what groups have the right "jira users". You have to be in one of those groups to be able to log in, so make sure your users are in one of the groups.

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