Users unable to login

My users are unable to log in after I did some tweaking with "groups". When they log in, all they get is the "System Dashboard" page with "Log in" in the upper right hand corner.

https://ssnsweng.atlassian.net/

Can you please check and see if my "users" and "developers" groups are set up and behaving the way its supposed to.

Thanks,

Lilly

1 answer

0 votes

We're not support and we can't get into your instance.

I suspect you've broken your groups though. First, go into admin -> global permissions and look at what groups have the right "jira users". You have to be in one of those groups to be able to log in, so make sure your users are in one of the groups.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,215 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you