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Users not receiving JIRA password reset or username reset email

Hello everyone,

When I select "Can't access your account?" link in Jira running on localhost, the email does not arrive in my email. I checked all of the folders in my email. 

I tried the reset username link - no email, I tried the reset password link - no email as well.

 

Can anyone provide assistance please ?

 

Thank you!

1 answer

1 accepted

Hello @Apostol 

You can raise a support request at https://support.atlassian.com/contact

Regards

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