Users no longer receiving emails when assigned an issue.

Omni Offshore February 22, 2018

Users no longer receiving emails when assigned an issue.

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Sloan N_ B_
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February 22, 2018

Hi @Omni Offshore

Are you on Jira Cloud or Server?

On Server I would check at first if the used email-server is ok. Send a test email and check the output.

  1. Go to Administration > System > Mail and choose the Outgoing Mail tab in the left side of the page.

  2. Click the 'Send a Test Email' link in the Operations column.

Second check the applied Notification Scheme in the affected project/s.

Cheers
Niklas

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