There was recently a message from Atlassian indicating there were problems with accessing JIRA accounts and I subscribed to the investigation (View full incident details)
This says there are no incidents being reported but I continue to have problems with people getting logged out and the recovery link does not work (and creates a request for a new account). As a site and org admin this also happened to me and I've had at least 20 people impacted. Just had another as I'm typing this message.
My questions: How do I add an incident instead of needing to create a new bug? Are there any more details on this bug? I have a hard time believing I'm the only Admin experiencing this issue.
Any help will be appreciated,
Liz, that is where I have been looking for progress since 19 April.
I suggest directly contacting support to learn if what you are experiencing is related or something new: https://support.atlassian.com/contact/#/
As site admin of a paid instance, you should be able to create the ticket.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events