I have a problem with email notification for users listed in custom field 'user picker' (multiple users).
These users not getting notification for all events (Issue Commented, Reopened, Resolved etc) and also its not mentioned in the log file of JIRA too.
I have checked Notification Scheme, user profiles (My Changes option in the user's profile set to Notify Me) and Notification Helper - but users still not get any emails.
Notification Helper said that all is OK:
2014-12-10 18-10-51 Notification Helper - Google Chrome.png
Why this happens? How can I fix that?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG