Hi @Hiren Siledar ,
If they are not able to access the project itself, then ensure that you verify the permissions for the project and provide the required permissions, if does not exists.
If it is happening with only some issues from the project, then you may verify the following.
Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...
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