It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Users get "You are not able to request access." error

My users are getting the error "You are not able to request access." when they try to look up a issue.

 

Any ideas on how to fix this?

1 answer

Hi @Hiren Siledar , 

If they are not able to access the project itself, then ensure that you verify the permissions for the project and provide the required permissions, if does not exists. 

If it is happening with only some issues from the project, then you may verify the following.

  • Check the Browse Project permissions. 
  • Verify the workflow properties
  • Issue security scheme. 

Thanks,

Amith Mathur

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

The add-in you’ve been waiting for: Jira Cloud for Excel 🙌

Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...

934 views 8 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you