After upgrading from JIRA Server 6.4.14, the admin is getting this error, that makes the use of the menu unavailable.
Other users are getting a 500 error when trying to access JIRA, and this is the detail:
java.lang.RuntimeException: javax.servlet.ServletException: java.lang.RuntimeException: javax.servlet.ServletException: java.lang.IllegalArgumentException: Root page 'com.atlassian.jira.gadgets:dashboard-page' does not exist
Hi, I'm facing the same issue.
Here's the error in the backend:
Users are getting http/500 in the frontpage. The control panel / admin backend is functional.
Did the full upgrade of plugins. I'm also running Service Desk.
JIRA Software: 7.2.4 (.bin upgrade)
JIRA Service Desk: 3.2.4 (upgrade from control panel)
Ok, I just got word from Atlassian Support.
If you are seeing a lot of this in your catalina.out:
'com.atlassian.streams.streams-jira-plugin' - 'JIRA Activity Stream Plugin' failed to load.
The plugin has been disabled. A likely cause is that it timed out during initialisation
It seems that most of your System plugins are failing to startup due to time out limit reached.
I suggest you to try increasing the plugins timeout, by adding the following startup option in your JIRA options:
as in Setting Properties and Options on Startup, then restart JIRA.
If the plugin timeout does not help, there is also the possibility of a third-party plugin is delaying the system plugins startup, that being said I suggest you to bypass all your third-party add-ons, by moving the content of the folder jira-home/plugins/installed-plugins to a backup folder, then try to restart JIRA once more.
That worked for me, I hope that helps you too.
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