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Users don't recieve invites

Hi

Have some troubles with recieving invite emails to @witness.uz domain for new users (new account, no previously added users were also). 

I've tried to login with user credentials, got message "We've sent you invite" but no mail is comming. 

In order to check acceptance of email I've send testmail from gmail and user got inbox mail from gmail.

But none of Atlassian mail (invite) is still comming.

1 answer

1 accepted

2 votes
Answer accepted
Andy Heinzer Atlassian Team Sep 21, 2022

Hi,

I found a single user on your domain that had the following bounce message

550: 550 5.1.1 ... ...@... 2022-09-21T19:13:21+00:00

I have removed this suppression from our side.

Try sending the invite again now.  It should work.

Andy

Got one!

Thanks a lot )

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