Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Users can't log in to Jira cloud account

I set up a Jira account, but it defaulted to my own name, so I migrated the project (including users and issues) over to a new domain. Now my users can't log in. I have seen message like 'Something went wrong, failed to send invite' when attempting to reinvite them.

The latest message when a user tried to login was "It looks like our database is taking a little longer to sync up. Wait a few moments and try again." - the user says "half the time the link wont load and the other half I get the attached message".

There are only 3 users including myself - at most there would now be 6 users if the previous project is included - so i haven't hit the limit of 10 for the free service yet.

Any idea what I can do to get this to work?

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you