Users and licences

[Atanas Atanasov]

Hello,
I read the description you provided for User but didn't fully understand. We have a frim with 500 employs but we need JIRA for our QA 5 person team and Developers/Business teams (20 people). My question is do we have to buy 11-25 users licence or we can use the 10 users licence? Thank you in advance for your answer.

[Nic Brough -Adaptavist- · Accepted solution]

To add to what John and Harry said, you can configure Jira to allow "anonymous" access as well.

I would never allow anonymous users any access other than read-only - the point of an issue tracker is that you know what people are doing to stuff, but this does mean you can have a 25 user licence, give 25 people (QA/Dev/business) logins and then allow the rest of the business to see what's happening.

[JohnA]

Hi Atnas,

The best way I can define the concept of a "user" for you is that each unique active login for the application is a "user" that counts against your user license, so if your users can share a login to the application then you can go with a 10 user license but if you want each user in the application to have their own username and login then you will need to purchase a license that covers all your users.

All the best,
John

[Harry Chan]

Hi, 5 (QA) + 20 (Developer/Business) = 25 users that will be using JIRA. Anyone that has an active account counts as a user towards the license.

[Atanas Atanasov]

Thank you all for the provided clarifications and suggestions