Users and licences

I read the description you provided for User but didn't fully understand. We have a frim with 500 employs but we need JIRA for our QA 5 person team and Developers/Business teams (20 people). My question is do we have to buy 11-25 users licence or we can use the 10 users licence? Thank you in advance for your answer.

4 answers

1 accepted

This widget could not be displayed.

To add to what John and Harry said, you can configure Jira to allow "anonymous" access as well.

I would never allow anonymous users any access other than read-only - the point of an issue tracker is that you know what people are doing to stuff, but this does mean you can have a 25 user licence, give 25 people (QA/Dev/business) logins and then allow the rest of the business to see what's happening.

This widget could not be displayed.

Hi, 5 (QA) + 20 (Developer/Business) = 25 users that will be using JIRA. Anyone that has an active account counts as a user towards the license.

This widget could not be displayed.

Hi Atnas,

The best way I can define the concept of a "user" for you is that each unique active login for the application is a "user" that counts against your user license, so if your users can share a login to the application then you can go with a 10 user license but if you want each user in the application to have their own username and login then you will need to purchase a license that covers all your users.

All the best,

This widget could not be displayed.

Thank you all for the provided clarifications and suggestions

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

144 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you