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Users/Groups/Project Roles - Permissions

In our project, different user groups (PMO, internal, external) were created. I see these user groups correctly assigned in the project settings. If I now want to authorize the third group (external) to read a dashboard - besides the PMO and internal group - I cannot select this (external), although it is set the same way as the PMO/internal group. What can I do - it is really urgent?

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Hi @Carolin Scharke  and welcome

Is your user in this new, third group? 

If not, add your user to it, then you should be able to use that group to share.


Hi @Kristjan Geir Mathiesen - Origo ,

the user is "new", but we add her and other users already to the group weeks before.

They are also correctly assigned in the group settings. However, only 2 of 3 groups are displayed for selection in the permissions.

Kind regards


Ok. Not sure I am totally understanding but know this: the user who is going to share a dashboard needs to be in the group that the dashboard is about to be shared with. Is this the case?

I.e. if user abc wants to share a dashboard with group wyz, then abc needs to be a member of group wyz.


Ahhh, your example was really helpful. We have an PMO-Group (intern), a project team group (intern) and a third group (external). I can't select the thrid group because I'm not a member myself.


We changed it and now I can add also the third group. THANK YOU!

Very welcome, @Carolin Scharke  Please click on the "Accept answer" so others can also benefit. I´m glad I could assist.


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