I have a prod instance of JIRA and a dev instance. Recently username completion broke. If I enter ~username in  I get the username and it links. But if I type @username it doesn't work. Also in places like Admin: Projects: Components when I start typing a username in say the component lead I do not get completion at all. If I type an invalid username then attempt to correct it it will not take. Instead it'll say the username doesn't exist but the username it mentions in the error message is my mistaken username, not the corrected username. The only way out is to cancel the update and do it again, correctly this time. So, for example, if I try to assign me as component lead and I mistakenly type adefaira instead of adefaria it will say "The username adefaira does not exist". If I correct it to adefaria it still says "The username adefaira does not exist"
I see nothing in the log files regarding this.
This is in the prod instance. In the dev instance it works as expected. Typing @username does completion as expected and typing in the Component Lead field works OK.
How do we fix this?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs