In attempting to upgrade to 6.3.4 from 6.2.5 we've noticed the removal of the UserPreferencesResetInterceptor.class file. We use seraph to implement SSO using CAS and this configuration relies on this class.
. . . .
java.lang.RuntimeException: Could not load security config 'seraph-config.xml': Exception configuring from 'seraph-config.xml'. : com.atlassian.seraph.config.ConfigurationException: Could not getRequest service: com.atlassian.jira.user.preferences.UserPreferencesResetInterceptor : java.lang.ClassNotFoundException: com.atlassian.jira.user.preferences.UserPreferencesResetInterceptor
~/jira_build$ find atlassian-jira-6.2.5-war -name "UserPreferencesResetInterceptor.class"
find atlassian-jira-6.3.4-war -name "UserPreferencesResetInterceptor.class" -> nothing
Where did the com.atlassian.jira.user.preferences.UserPreferencesResetInterceptor.class go?
I didn't see anything in the release notes about it?
Is there a configuration that will us to use CAS authentication?
I had the same issue when updating our JIRA instance that uses CROWD (I think you mean CROWD where you mentioned CAS) for SSO. I found this post and your post got me looking at seraph-config.xml again. Ours also listed the com.atlassian.jira.user.preferences.UserPreferencesResetInterceptor configuratoin in the interceptor block.
As a a crude diagnosis test I commented out this authenticator to see whether JIRA would start and it did after some very minimal testing it seems that login in using our SSO server still works.
Hopefully your installation is already up and running, otherwise I would suggest commenting out the interceptor (or the whole block).
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