It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

User still appearing as Inactive

Hello Atlassian,

I have already added the user to Jira domain group but he's still appearing as Inactive user in my end. I've already performed synchronization in the LDAP Server.

What do you think the problem?

1 answer

Did you make sure that group is added to JIRA access in the applications page? Also, if the user is showed inactive it means user was disabled on the ldap end. 

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you