User provisioning fails via api call from Okta to Atlassian

We have enabled user provisioning from Okta to Atlassian. The application on Okta application network used is JIRA Cloud (Atlassian). I do believe the provisioning accures via API call from Okta to Atlassian.

It appears the user is created for a moment, then somehow disapears from Atlassian side. the activation email is sent and confirmed.

Could you advice on the cause of this behavour?

SAML SSO is enabled between Okta and Atlassian. 


1 answer

Looks like a new user can not be fully created w/o the confirmation email from Atlassian. The new user has to be confirmed by an admin.

Question to Atlassian:

Is there a way to disable the confirmation email from Atlassian, so a new user can be created by Atlassain w/o an admin approval?

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