User is unable to see issues

[Kathleen Jacobs]

I'm trying to set up a project where a Project Role has very limited access. Can only see issues assigned to them.

permissions I have set for that role:

Create Issue

Edit Issue

Assign Issue

Assignable user

Resolve issue

Link Issue

So i set up a couple practice tickets and assigned them to someone in this project role. But they are unable to see the issues. I will be having users in this project where i don't want them to know about each other. So can't have them looking at other issues in the project. only ones assigned to them.

Am i missing something? Is this possible?

[C_ Faysal · Accepted solution]

Browse project seems to be missing. The user must be able to view the project st least. Please read this. https://confluence.atlassian.com/display/JIRA/Configuring+Issue-level+Security You will find other ways of restricting issues to specific users/roles/groups

[Kathleen Jacobs]

I tried setting up an Issue Security but again, the user can't see an issue it seems unless I give them

Browse Projects permission. But this allows them to see other user's and tickets I dont want them to see.

[vkharisma]

You will need to set the Issue Security Level to restrict only Reporter and Assignee can see the issue. You may refer to this tutorial for practical example: https://confluence.atlassian.com/display/JIRA052/Using+Project+Level+Security+with+Project+Roles

[C_ Faysal]

1. you have to allow "Browse Projects" to allow the user to see what's inside.

2. follow the link Vicky posted.

https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

Explanation of "Browse Projects" says

Permission to browse projects, use the Issue Navigator and view individual issues (except issues that have been restricted via Issue Security)