I'm trying to figure out the best way, or if it's even possible to setup an automatic notification based off Project Role (or Group).
In our JIRA installation (6.0.1) we have several clients who are organized into Groups and Project Roles. We don't want clients to be able to see other clients, so we diable "Browse Users" options. Though as a side note, if anyone knows how to give the ability to browse users only from within the same group, that would be great.
User is part of group/role "XYZ" and they create a JIRA ticket. An automatic email should be sent to a single user we specify to notify of the ticket creation. But of course, an email is not sent if a different user from group/role "ABC" creates a ticket.
All clients use the same, single Project.
Thanks for any help/ideas.
Hey there, Adam.
I noticed that it has been a while since you receive any response here. Have you raised a ticket in the following link:
You will be able seek help from the support engineers regarding the questions that you have here. If you have not, I would kindly suggest you to do so.
Hope this helps and all the best.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs