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User has an unstable state and cannot login correctly and perform ajax actions

Hello,

we have an user that seems to be in an unstable state.

When he makes a login, receives an exception, but he reloads de the page, and is actually logged. (see the partial exception below)

When he tries to make an ajax action, receives a error, but the action is done.

An invalid ID was provided: 'undefined'

 When he tries to change the password, receives an error "Could not get current user to authenticate."

When he tries to see jira tickets from confluence, receives a 500 error code from jira.

Somebody knows what is happening?

Thanks in advance:

 


Cause
Referer URL: https://jira.undanet.com/login.jsp
com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityNotFoundException: Tried to update an entity that does not exist.
com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityNotFoundException: Tried to update an entity that does not exist.
at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.store(DefaultOfBizDelegator.java:283) [classes/:?]
at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.store(WrappingOfBizDelegator.java:166) [classes/:?]
at com.atlassian.jira.crowd.embedded.ofbiz.OfBizUserDao.updateAttribute(OfBizUserDao.java:408) [classes/:?]
at com.atlassian.jira.crowd.embedded.ofbiz.OfBizUserDao.storeAttributes(OfBizUserDao.java:377) [classes/:?]
at com.atlassian.jira.crowd.embedded.ofbiz.DelegatingUserDao.storeAttributes(DelegatingUserDao.java:93) [classes/:?]
at com.atlassian.jira.crowd.embedded.ofbiz.IndexedUserDao.storeAttributes(IndexedUserDao.java:63) [classes/:?]
at com.atlassian.jira.crowd.embedded.ofbiz.DelegatingUserDao.storeAttributes(DelegatingUserDao.java:93) [classes/:?]
..... 
Caused by: org.ofbiz.core.entity.GenericEntityNotFoundException: Tried to update an entity that does not exist.
at org.ofbiz.core.entity.GenericDAO.singleUpdate(GenericDAO.java:366) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericDAO.customUpdate(GenericDAO.java:282) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:262) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:232) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericHelperDAO.store(GenericHelperDAO.java:257) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericDelegator.store(GenericDelegator.java:1740) [entityengine-1.3.10.jar:?]
at org.ofbiz.core.entity.GenericDelegator.store(GenericDelegator.java:1721) [entityengine-1.3.10.jar:?]
at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.store(DefaultOfBizDelegator.java:281) [classes/:?]
... 142 more
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