In our JIRA (not cloud based) we have had several people who were the admin and, clearly they were project managers instead of project manager/IT. :)
So we have like a trillion features and settings for free but this does not make it simpler or even better to work with JIRA.
Problems which we have are permission schemes and priority schemes which are absurd. and we cant set them back to simple schemes with Eg. trivial, minor, major, critical and blokker. Instead of 17 layers. :(
The same goes for our user management. If we want to make a new project with settings. the user can see the project as project admin, but cant do anything or open the project, unless we add them as a ADS user AND JIRA Admin besides the project admin they already are.
So an employe of my it team wanted a project. I am not Admin, but JIRA Admin, so i granted him the project. made him project lead. and thought that should be enough. But no although he is project admin, i have to add him as a developer as well so he can work in his own project. But that is not the question, but a brainkiller for me who decided such stupid layout. It might be predecessors or it might be the initial JIRA consultant but anyway. we have found a work around.
But the amount of user groups is bizar!! My thought would say:
which should be enough. Besides this of course the ADS users form our Windows Domain. but the list is endless.
So my question is. Can we make the right policies to the above mentioned groups and then delete all other user groups etc? I know that it was possible for reducing priorities. and had to make a workflow to reduce 17 priorities to 5 priorities. But will this work for current projects as well, or will all the members of these projects loose rights etc? I hope my question is more or less properly explained. but do ask me counter questions if needed. Tx in Advance Jeroen
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