User cannot start or stop sprints since upgrade to Jira 7.4

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Does the user also have the "Schedule" and "Edit" issue permissions in the project permission scheme. As mentioned here-

https://confluence.atlassian.com/agile/jira-agile-resources/jira-agile-faq/what-are-the-permissions-used-in-agile-boards

Also, is the board fetching issues from only 1 project or multiple. If it's multiple projects then the user needs to have the right permissions across all the projects.

 

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