I've tried local and ldap auth for one new user. In any cases this user is getting a message "Sorry, your username and password are incorrect - please try again.". But i absolutely confident that Username and Password are correct. Any other new users are able to login without any problem.
Does someone experienced the same issue?
i've changed the password again. the problem still present.
log during login:
$ tail -f /data/jira_home/log/atlassian-jira-security.log
2014-03-26 07:39:29,913 http-bio-8080-exec-150 anonymous 459x22003778x1 z68syi 126.96.36.199,127.0.0.1 /rest/gadget/1.0/login login : 'ymykhayl' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
2014-03-26 07:39:29,930 http-bio-8080-exec-150 anonymous 459x22003778x1 z68syi 188.8.131.52,127.0.0.1 /rest/gadget/1.0/login The user 'ymykhayl' has FAILED authentication. Failure count equals 8
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