User can't transition 4 issues (yes, only 4)

I have a project using default permissions and issues types and the classic default workflow. Issues 1-839 are fine and 844-1119 are fine but for some reason those 5 issues have no transitions available. I have used the permission helper for the person reporting it and it came back green (they have close/resolve and schedule permissions). As a system admin, I don't see the options either. When I clone the issue, the clone is fine and can be transitioned. Has anyone ever encountered this??

2 answers

1 accepted

1 vote
Steven Behnke Community Champion Sep 16, 2014

It sounds like there is an inconsistency within JIRA. Please check out this link:

https://confluence.atlassian.com/display/JIRAKB/Missing+Available+Workflow+Actions

 

Tried integrity checker two days ago and it fixed something else but not this. Did it again today and it fixed it....

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