User accounts from Multiple Active Directory Domains

We currently have Jira configured to pull user accounts from one of our Active Directory subdomains where the majority of the users that need access are (at the time all the users were there). Our domain structure is domain.local and then sub1.domain.local (this is where jira is currently pointed) as well as sub2.domain.local.

We now have a requirement to give users access to Jira who are in sub2.domain.local.

I know we can add another directory to the jira user config, but then we would be risking duplicates if ever the domains had the same username.

We currently use the directory type JIRA Delegated Authentication Directory. I believe there is a newer AD integration but no way for us to migrate to it and I don't believe it solves our issue.

Is there any way to add the other domains? Is crowd the only way? Or would crowd even work in this case?

Thank you

1 answer

If same usernames come, JIRA will validate with the first directory set in the directory order. Isn't that sufficient for you?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

188 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you