Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

User accidently requested access on the wrong account and now cannot log out

Samuel Keller
Samuel Keller March 26, 2021

I have a user that signed in with the wrong email that is not in our system. This supposedly generated a request, which I have never received. Now they are not able to log out of this page.

How do we go about fixing this?

Answer
Watch
Like Hanna Keskinen likes this
227 views

1 answer

1 vote
Joshua Sneed Contegix
Joshua Sneed Contegix
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 26, 2021

Hi Samuel,

Find the [wrong] account the user logged in with and revoke permissions or otherwise delete/block/demean morally/kick off the island/etc. If you have problems with any of that, Contact Atlassian Support. Cheers!

View More Comments
Samuel Keller
Samuel Keller March 30, 2021

It appears this was a browser caching issue on the users end.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events