Suddenly the user mentions stop working on my instance.
When I'm adding a comment and start making a mention it show "Found no matching users for: XPTO" but when I inspect the page it makes a request to "rest/api/2/user/viewissue/search" and it return valid users.
How can i debug this further?
If this is a JIRA Server instance take a look at Mentions are not working in JIRA applications and follow the suggestions there. If this is a cloud instance take a look at Mentions and Autocomplete are not working in JIRA Cloud and let me know the results and we'll go from there.
If this is a Server instance, reproduce the issue and provide the log snippet from the time you get the error and we'll go from there.
I will take second look at the link you provide.
The problem is that i don't find any error.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG