We are trying to set up JIRA at our workplace and wanted to make sure we do it toght initially. We have planned to have 3 Projects and currently in the organization we have 25 teams with 10 to 15 members in each team. The 3 projects would have 5 Issue type each and the user while creating an issue with pick and choose which issue type it is.
The question I have is around user management
1) Should we have the teams as components within the projects as it can scale whenever we have new teams or have them as groups....
2) How should be configure the project roles and permissions for each project and for a particular team?
3)Can we assign an issue to a team and the moment somebody on the team clicks start progress the issue is assigned to him etc....
Since we are at the beginning stages of implementation we need to make sure we have the right structure so that we can scale and also make it easy maintenance. We are in a time crunch to implement this and any immediate response would be greatly appreciated.
Thanks Randall for the response... I have another question regarding the security of the groups. We have created one group for each team and also have the components listed as teams. The groups perform similar tasks across multiple projects and i have the permission scheme for that created. The plan is have all the issues to be assigned to the component lead and inturn he would then assign the tickets to his team members, but i am having a tough time in defining security on the issues assigned to a particular team or component. How do i do that? I do not want the other teams to know what is going on with my teams issues... and also the teams should not have access to filters or dashboards on any other teams data....
Appreciate all your help with this as we are in the initial stages of setting up JIRA and want to make sure i am doing it right..
Sorry for the slow response. I've been sick. You can set up a security scheme and grant rights to see the issues based on the groups you have set up. Will you ever assign a ticket from your team to another team? If so, you will have to make sure to change the security level so that the person on the other team can see the issue. See https://confluence.atlassian.com/display/JIRA060/Configuring+Issue-level+Security for more information on Security schemes.
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