User/Group History Report times out

We are currently running Jira 5.2.11 and JEP 3.4.0.

When we run the JEP User/Group History Report. It times out most of the time and does not display any data. By default it is selecting the project and we are selecting a weeks data, we also select a group that has 22 members in it.

Any assistance would be greatly appreciated.

1 answer

0 votes

Hi Ty,

I will have a performance update on History Report, however could you please raise an issue on this subject, so that I can understand the exact problem.

And please provide more info about the issues that will be the result of the report.

- Around how many issues are being expected?

- Can you get report if you filter less records (for a week, a couple of days)?

- etc

I will do my best ASAP

Tuncay Senturk

Hi Tuncay,

I have created the support request JSP-185916

Thank you,


Hi Tuncay,

I have not heard back from you on this issue. I also opened the correct support request @

Thank you,

Hi Ty,

The issue is under development. I am going deeper on how to speed up the report. OTOH it is getting time.

Thanks for your understanding


Hi again,

Since the issue has been created anonymously, notifications will not be sent to you automatically.

Could you please watch the issue and discuss the details there?


Tuncay Senturk

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