I invited user to join. After receiving email, he signed up, but now he cannot log in.
I have his user name and password, and when I try to log in using these credentials from my machine, I can't log in either.
I haven't a clue where to start debuggin this.
This is a brand NEW CLIENT! And needs to work now.
Check the application access page in the admin console and make sure the user has been granted access to one or more apps. If so, I'd recommend opening a request at support.atlassian.com so that one of our engineers can look and see what's wrong.
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