Use script runner plugin to immediately close a newly-opened issue

[Jason Friedman]

I believe I am following the correct steps, but the newly-created issues are not being closed, my workflow is attached (Immediate.xml.txt)

[Jason Friedman · Accepted solution]

I was missing the transition from Open to Closed.

[JamieA]

Anything in the logs? probably you need to set a resolution on that transition....

[Jason Friedman]

Here are the relevant log entries, note the post-function is already at the bottom of the list.

2014-04-02 13:25:22,098 Thread-893 ERROR username 805x13718x1 32av5l 10.0.8.112 /secure/QuickCreateIssue.jspa [groovy.canned.utils.WorkflowUtils] Errors: {}
Error Messages: [The workflow operation with action id '111' does not exist in the workflow.]
2014-04-02 13:25:22,098 Thread-893 ERROR username 805x13718x1 32av5l 10.0.8.112 /secure/QuickCreateIssue.jspa [groovy.canned.utils.WorkflowUtils] Not attmpting transition
2014-04-02 13:25:22,099 Thread-893 WARN username 805x13718x1 32av5l 10.0.8.112 /secure/QuickCreateIssue.jspa [canned.workflow.postfunctions.FasttrackTransition] Could not delay changegroup creation time - post-function probably set on Create transition before issue was created. Move function to bottom of list.

[JamieA]

Did you publish the workflow? Is that definitely the right workflow config in the question?

The config refers to action 2, but the log refers to action 111.

[Jason Friedman]

Good questions, Jamie, but yes, the workflow is published and it is the correct workflow. I might try to repeat this in a different environment.