Upgrage jira 8.20.10 to latest 9.7.0

[tech_nagesh17]

Hi Team,

We looking to upgrade jira from v8.20.10 to 9.7.0  . Kindly please advise compatible version for DB,Java and add-ons. Thanks.

[Mayur Jadhav · Accepted solution]

Hello @tech_nagesh17 ,

Welcome to the Atlassian Community!!

Please have a look at Jira Support Platform documentation which includes compatible version of DB, Java, Operating system etc.

To check the App Compatibility, follow the below steps.

Make sure your apps are compatible with the new version, so they keep working after the upgrade. You'll need to disable all incompatible apps as they might affect the upgrade:

1. In the upper-right corner of the screen, select Administration  > Manage apps.
2. Scroll down past the list of apps from Atlassian Marketplace and select JIRA update check.
3. Select a version you want to upgrade to and select Check.

You may please also have a look at Atlassian official documentation on Preparing for the Upgrade

Note: It is always recommended to perform the upgrade first on the staging instance (non-prod) and please perform testing, UAT and then plan for the production instance.

I hope this information helps for you to plan for the upgrade.

Regards,
Mayur

[Dirk Ronsmans · Accepted solution]

@tech_nagesh17 ,

The supported platform(s) can be found here: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

when it comes to apps that depends on the apps you have installed and you'll need to look at their respective marketplace/vendor pages.