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Upgrading from v 5.0 to v 5.0.6 caused error in displaying Description on an issue.

Kasper Bakmann
Kasper Bakmann June 19, 2012

When viewing an Issue in JIRA the description field is displaying:

Unable to render content due to system error: com.atlassian.renderer.v2.RenderMode.renderEmbeddedObjects()Z

When editing the original description is displayed.

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Kasper Bakmann
Kasper Bakmann June 19, 2012

Thank you Penny ... I ve already raised a support ticket but published it here on answers aswell.

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Kasper Bakmann
Kasper Bakmann June 19, 2012

It is happening for all issues. The description is plain text.

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Penny Wyatt (On Leave to July 2021)
Penny Wyatt (On Leave to July 2021)
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2012

OK, there goes that theory.

I recommend raising a support ticket for this on https://support.atlassian.com . It sounds pretty serious and the Support team will be able to work with you to sort it out ASAP. Thanks.

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Penny Wyatt (On Leave to July 2021)
Penny Wyatt (On Leave to July 2021)
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2012

Is this happening for all issues or just one in particular?

Does the troublesome description contain any embedded objects, such as flash files? (e.g. !myfile.swf! in the wiki markup).

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