Upgrading JIRA Software to 7.1.9: JIRA became very slow

Hi Everyone,

We have our JIRA software upgraded from 7.0.10 to 7.1.9.

After the upgrade, JIRA became very slow, even to the extent of encountering proxy error when opening any link, tab, project, administration tab (like user management).

Our JIRA was previously running well at 7.0.10.

I did re-index (lock and re-index, and background re-index), and the result was still the same.

I even tried removing the plug-ins, restart, and re-install the plug-ins, then re-index. Still, JIRA was very slow.

Please help, any suggestions what else to do?

Note: Confluence was also upgraded and is running well.


Thanks in advance.

2 answers

0 vote
Tarun Sapra Community Champion Aug 13, 2016

Make sure you allocate enough memory to the new JIRA, sometimes in the startup script the default memory (RAM) value is used which is very less.

0 vote
Steven Behnke Community Champion Aug 13, 2016

You need to provide more information – You've given us no configuration, no logs, nothing. Either provide your setup and logging information or open a support issue with Atlassian where they will ask you for the same information. https://support.atlassian.com

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

218 views 2 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you