Upgrade from 6.2 to 6.2.7 exhausts VM memory

[Torgeir Hovden]

I'm running a JIRA instance using PostgreSQL. It's been operational for 3 years. During upgrade from 6.2 to 6.2.7 the VM runs out of memory (Xm=1024m, same issue with 1.5GB)

I had to roll back to Jira 6.2.

Any suggestions?

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JIRA 6.2.7 build: 6265 started. You can now access JIRA through your web browser.

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2014-06-25 15:30:13,774 localhost-startStop-1 INFO      [atlassian.jira.upgrade.UpgradeManagerImpl] Detected that an upgrade is needed; existing data at build 6252

2014-06-25 15:30:13,775 localhost-startStop-1 INFO      [atlassian.jira.upgrade.UpgradeManagerImpl] Exporting the existing data..

2014-06-25 15:30:17,827 Modification Check:thread-1 INFO      [atlassian.jira.startup.JiraStartupLogger]

___ Modifications ___________________________

     Modified Files                                : jira-application.properties

     Removed Files                                 : None

2014-06-25 15:30:26,789 localhost-startStop-1 INFO      [jira.bc.dataimport.DefaultExportService] Data export completed in 12972ms. Wrote 598779 entities to export in memory.

2014-06-25 15:30:26,790 localhost-startStop-1 INFO      [jira.bc.dataimport.DefaultExportService] Attempting to save the Active Objects Backup

Exception: java.lang.OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "hipchat-client-io:thread-3"

Exception in thread "httpclient-io:thread-9" Exception in thread "hipchat-client-io:thread-1" Exception in thread "hipchat-client-io:thread-6" java.lang.OutOfMemoryError: Java heap space

java.lang.OutOfMemoryError: Java heap space

Exception in thread "httpclient-io:thread-5" java.lang.OutOfMemoryError: Java heap space

java.lang.OutOfMemoryError: Java heap space

[Andy Brook [Plugin People] · Accepted solution]

1.5G should be enough, but, depends how many addons you are using, they do accumulate and get bigger over time. odd it happened right after the export.

Given it happened on a hipchat client thread, disable/uninstall anything relating to hipchat to start with, perhaps something broke/isnt compatible with the post-upgrade state.

1) Disable chunky addons like Agile to get more Heap.

2) Perhaps if you disable the export it may help (see https://confluence.atlassian.com/display/JIRA/Disabling+Auto-Export). Of course, you should only attempt this with a full JIRA_HOME and db backup, in case it breaks.

[Torgeir Hovden]

Thank you Andy. I haven't been able to test out your tips, but will report back when I have. Since we do daily database backups I'm thinking the Auto Export isn't that important for us, hence I will turn it off.

[Torgeir Hovden]

Disabling XML backups allowed me to successfully upgrade JIRA.