Upgrade cost from JIRA 6.x to JIRA Service Desk

Hi. I'd like to upgrade my actual "51-100 users" JIRA 6.x license to a "16-25 agents" JIRA Service desk license. Do I need to buy a new 6500 $ Service desk license and throw away my previous JIRA license, or can I just upgrade to Service desk and pay the 3250 $ maintenance renewal ?

Thx ! Fred

2 answers

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Hi Fred,

Our sales team should be the team to answer this question! Can you please reach us through sales at Atlassian dot com?


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Paulo Hennig Atlassian Team Oct 23, 2015

Hello Frederic,

In additional to William's response, feel free to raise a ticket under https://support.atlassian.com (Customer Advocates Project) where we'll answering your doubts ASAP.

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