Upgrade User Tiers

I would like to upgrade user tier from 3 agents to 5 agents. Currently, we have 3 agents which will be expired in May 20, 2016. However, before I process to upgrade user tier, could you please let me know after upgrade I will have 8 user agent or 5 user agents? and when will be the expiration date for new user agents?

thank you

 

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You are upgrading from 3 to 5 agents and so your new total will be 5 agents and it will start a new 12 month period.

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