We have an account (license) as a server hosted. We purchased JIRA Software 7 (new license) cloud hosted. How do I get JIRA 6.4 to JIRA Software (cloud)? I assumed to could take a back up of JIRA 6.4 and restore it on JIRA software 7.
I've read the migration hub; but it has steps to go from hosted to cloud and then change licenses, etc. Seems that I did things backwards. Any suggestions?
To proceed with the migration you just have to follow these steps: Migrating from JIRA Server to JIRA Cloud. This process should be very smoothly.
Please raise a support ticket (support.atlassian.com) if you face any trouble.
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