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Updating issue details in sidebar in Backlog screen does not update list

Edited

I use the Backlog view for grooming issues and triaging.  I like the new sidebar issue details however I have inconsistent experiences with the backlog actually updating when I make an update in the sidebar.  This includes changing the status or a context field which is visible in the list.  Example I show sprint in the backlog list view under an issue but when I change that in the sidebar I don't see it updated until I hit F5 and refresh whole page.

This is inconsistent though.  If I create a brand new ticket it works OK but once ticket starts getting "busy" I find then it doesn't work

1 answer

1 vote

Hi @Kyle Mitchell -- Welcome to the Atlassian Community!

You may find several community posts and suggested improvements on this symptom, some of which you may watch / vote for here: https://jira.atlassian.com/issues/?jql=project%20IN%20(JRACLOUD%2C%20JSWCLOUD%20)%20AND%20resolution%20%3D%20Unresolved%20AND%20summary%20~%20%22backlog%20refresh%22%20ORDER%20BY%20Key%20DESC

It appears that Jira Cloud does not consistently and rapidly update the backlog-viewed issues as changes occur.  The only solution I am aware of is to refresh the browser page.

Kind regards,
Bill

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