Update field order in issue viewing

I would like the issue 'Description' to be displayed above the 'Details' section when viewing an issue. I understand that I can use the 'Configure Screen' admin area to select the order of the fields people see when they are creating an issue, but not when the issue is eventually viewed.

This question has been asked before, but not answered correctlly (see https://answers.atlassian.com/questions/200578/customize-sorting-of-fields-in-issue-view)


The distinction is that now matter how I configure my screens, the order that it appears after the issue has been created is as follows:

DETAILS

DESCRIPTION

ACTIVITY

This is counterintuitive and strange looking to see all of the details before you even see the description of the issue.

I'm using JIRA version 5.2.11

Is there any way to re-order this? Thanks in advance.

1 answer

1 accepted

0 vote

Well, it's a nice easy answer - you will need to dig into the core of Jira and change the code that arranges the panels in the view screen.

You can configure the "view" screen to some extent, but Jira will pull out all the system fields (including description) into the standard display, as well as dates and people, into their respective panels.

So, essentially the answer is 'no' then, not through the preferred methods. Thanks for answering.

Spot on :-)

I try not to be quite as negative as a flat out "no", and supporting information, even if it is a quick skim of a basic explanation, seems to be useful.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,313 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot