Update field order in issue viewing

I would like the issue 'Description' to be displayed above the 'Details' section when viewing an issue. I understand that I can use the 'Configure Screen' admin area to select the order of the fields people see when they are creating an issue, but not when the issue is eventually viewed.

This question has been asked before, but not answered correctlly (see https://answers.atlassian.com/questions/200578/customize-sorting-of-fields-in-issue-view)

The distinction is that now matter how I configure my screens, the order that it appears after the issue has been created is as follows:




This is counterintuitive and strange looking to see all of the details before you even see the description of the issue.

I'm using JIRA version 5.2.11

Is there any way to re-order this? Thanks in advance.

1 answer

1 accepted

This widget could not be displayed.

Well, it's a nice easy answer - you will need to dig into the core of Jira and change the code that arranges the panels in the view screen.

You can configure the "view" screen to some extent, but Jira will pull out all the system fields (including description) into the standard display, as well as dates and people, into their respective panels.

So, essentially the answer is 'no' then, not through the preferred methods. Thanks for answering.

Spot on :-)

I try not to be quite as negative as a flat out "no", and supporting information, even if it is a quick skim of a basic explanation, seems to be useful.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

586 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you