Update Plan is not updating all tickets

In Portfolio
I have a Plan that I am trying to update
I select an initialize date
I review the tickets and adjust estimates accordingly and submit
eg, a ticket which had 0 hours in JIRA, I mark as 3hrs for the story in Update screen
After spinning for a while, I am taken back to the Portfolio backlog 
The stories have the correct hours assigned (eg 3hrs)
But If I go and check the attached issues
The estimates have not been updated  (eg, remains at 0hrs)

Note, the behaviour is that only a few get the update, while the rest do not

 Am I doing something wrong?

NOTE: the plan is setup with syncing of estimates, stories, epic, and plan updates enabled.

1 answer

1 accepted

1 vote

Hi Dan, I've just tried this out, and it should actually work that after confirming the plan update, if auto-sync is turned on, that estimate change is also synched back to the JIRA issues. I'd recommend to raise a support ticket if the issue still persists to further investigate this. 

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