Update Plan is not updating all tickets

In Portfolio
I have a Plan that I am trying to update
I select an initialize date
I review the tickets and adjust estimates accordingly and submit
eg, a ticket which had 0 hours in JIRA, I mark as 3hrs for the story in Update screen
After spinning for a while, I am taken back to the Portfolio backlog 
The stories have the correct hours assigned (eg 3hrs)
But If I go and check the attached issues
The estimates have not been updated  (eg, remains at 0hrs)

Note, the behaviour is that only a few get the update, while the rest do not

 Am I doing something wrong?

NOTE: the plan is setup with syncing of estimates, stories, epic, and plan updates enabled.

1 answer

1 accepted

1 vote
Accepted answer

Hi Dan, I've just tried this out, and it should actually work that after confirming the plan update, if auto-sync is turned on, that estimate change is also synched back to the JIRA issues. I'd recommend to raise a support ticket if the issue still persists to further investigate this. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,725 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you