I'm specifically working with Ruby jira-ruby but I'm having trouble even finding examples in the Atlassian Tutorial on how to do this -- which makes me suspicious.
I create an issue and some custom fields are NULL and others are populated.
For those custom fields that are populated, I can update those fields through the API. Actually I can do this a number of ways with different libraries.
For those custom fields that are NULL I haven't been able to update those fields through the REST API.
Is there a different structure to the JSON for adding a customfield? I'm just trying to update a custom field of "First Name" from NULL to "Tom". it's a simply string, not a drop down or select list. And I'm stuck.
The issue isn't trying to fill in a NULL field.
The issue is that you have to have a valid issue before you can do this.
I was trying to edit one field, but there were several required fields that weren't popluated. This failed screen validation. this happens when you create a ticket from email.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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