Update Mentioned Usernames in Comments/Content in JIRA & Confluence

We recently installed localized instances of both Confluence and Jira. While doing so, we converted over to Active Directory for our user directory and user management. Afterwards, I ran all of the user conversion scripts to update user names in Confluence and manually changed user names in JIRA.

Overall, evertyhing went quite smoothly, but I would like to take it a step further and run a query of some sort to update old usernames showing in mentions throughout content and comments to reflect the updated user names as well.

Can anyone point me to a script or something that might assist me in doing this?



6 answers

1 accepted

We'll go with no answer.

Just bumping this so it doesn't get lost in Davy Jones' locker.

Anyone? Any atlassians out there with some input... or is this a fairly complicated undertaking?

Can someone with Atlassian confirm whether or not this can be accomplished? And if so, provide pointers on doing it?

Another bump... I'd really like to resolve this.

All of the comments are stored in the database, Id bet your best option would be to parse through the text in the database and update it there. Of course you would want to test this in a non production environment and backup before you make any changes.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,331 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot