Unexpected error result.

Mayya Arroyo August 11, 2017

often times i get this type of error, what is the reason for it? It occurs on when i save changes and update plan set up.

 

Unexpected error result.

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===============
=== Request ===
===============

URL: /rest/jpo/1.0/plan/setup/issues
Type: POST
Status: 504
Data: "{\"sources\":[{\"id\":24,\"value\":\"114\",\"type\":\"Board\"},{\"id\":25,\"value\":\"212\",\"type\":\"Board\"},{\"id\":26,\"value\":\"188\",\"type\":\"Board\"},{\"id\":27,\"value\":\"185\",\"type\":\"Board\"},{\"id\":28,\"value\":\"193\",\"type\":\"Board\"},{\"id\":29,\"value\":\"176\",\"type\":\"Board\"},{\"id\":30,\"value\":\"13203\",\"type\":\"Project\"},{\"id\":31,\"value\":\"12000\",\"type\":\"Project\"}],\"excludedVersions\":[\"11700\",\"20100\",\"20101\",\"22100\",\"22501\",\"22600\"],\"filter\":{\"includeExcluded\":true,\"limit\":5000},\"planId\":4}"

===================
=== Client Info ===
===================

User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36 
Local time: Fri Aug 11 2017 14:26:42 GMT-0700 (PDT)

===================
=== Plugin Info ===
===================

Plugin build: 1000.34.0
SEN: Unknown

===================
=== System Info ===
===================

JIRA Title: JIRA
JIRA Version: 1000.1169.1
Agile Version: 1000.1169.1
Vertigo: false

1 answer

1 accepted

1 vote
Answer accepted
Albert Kavelar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 14, 2017

Hi @Mayya Arroyo,

sorry to hear you are running into problems. This does look like an actual bug, though. Could you raise a support request here so we can further investigate the issue please?

Thanks, sorry again for the inconvenience,

Albert Kavelar | Portfolio for JIRA

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