Undo Subscription Cancellation

[Chris Haughey]

Is there any way to get a timely response to a subscription/billing question given that no one can talk with a live person?

[Dave Rosenlund _Trundl_ · Accepted solution]

I am sorry to hear about your frustration, @Chris Haughey 😕

The best (only) option in this instance is for you to open a support ticket (I'm assuming you've done that).

If you didn't already know it, there's a sales support team that may care more about an issue like this one:

            Atlassian Billing and Licensing Team

Welcome to the community, and best of luck,

-dave

[Chris Haughey]

Thank you!

[Dave Rosenlund _Trundl_]

You're welcome, @Chris Haughey 👍

If you feel this was the right/helpful answer, please click "Accept answer" (so those who come after you will know it was useful).